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Charlotte Region · Mecklenburg County

Commercial Mold and Indoor Air Quality Services in Charlotte, NC

Environmental Solutions Group provides independent mold, moisture, and indoor air quality assessment for commercial and institutional buildings and large homes across the Charlotte region.

ESG evaluates conditions, explains what the evidence means, provides practical next-step guidance, and can independently verify corrective work after remediation. ESG does not perform remediation, so no finding is attached to selling the repair that follows it.

Independent third-party consultantAccredited laboratory analysisServing Mecklenburg County projects from Greensboro

ESG does not maintain a Charlotte office. Charlotte-area projects are served from the company’s Greensboro headquarters.

A modern glass-and-steel office tower photographed from street level against a clear sky.

The people who have to act on the answer

Charlotte’s building stock is young, dense, and still growing, which means environmental questions usually arrive attached to a lease, a portfolio decision, or a construction schedule. ESG works with the people who have to answer them.

Commercial offices and portfolios

Asset and property managers who need one consistent evaluation and reporting approach across several buildings rather than a different opinion at each address.

Multifamily and mixed-use

Owners and managers handling tenant complaints, unit turns, and water-damage events where documentation matters as much as the repair.

Universities, colleges and schools

Facilities, EHS, housing, and capital projects teams dealing with complaint zones, water events, and aging systems in occupied buildings.

Healthcare and medical offices

Facilities and risk leadership who need environmental building documentation for moisture events and controlled areas.

Technology and research facilities

Teams responsible for process-sensitive spaces, ventilation, odor and VOC questions, renovations, and LEED documentation.

Large and custom homes

Owners, buyers, builders, attorneys, and insurers facing complex HVAC and envelope systems, hidden moisture, or a significant remediation estimate.

What ESG provides in this region

Each service below is summarized here and detailed on its own page. Purpose, the work performed, the deliverable, and how the information helps you decide.

Commercial & Large-Property Mold Assessment

Most Charlotte-area calls start here: a specific complaint, stain, odor, or water event in a building that cannot simply be shut down while someone guesses.

Purpose
Determine whether visible growth, moisture sources, or hidden concerns are affecting the property, and define practical next steps.
What ESG does
Building-focused visual assessment, moisture scanning, temperature and relative humidity readings, particle and IAQ screening as appropriate, targeted laboratory sampling, and photographs.
Deliverable
Written findings and practical recommendations. A detailed technical report or remediation protocol is a separate project-specific deliverable when project goals require it.
Why it helps
The owner or facility team learns what the evidence supports, what it does not, and which next step is worth the money.
Mold Assessment

Healthy Building / Indoor Air Quality Evaluation

Useful where a complaint spans several floors, several tenants, or an entire building, and a single air sample would not answer the question.

Purpose
Evaluate building conditions and indoor air quality patterns instead of relying on a single measurement or a single sample.
What ESG does
Visual building review, moisture evaluation, and measurement of temperature, relative humidity, carbon dioxide, total volatile organic compounds, and particles, with targeted fungal, VOC, or allergen testing as needed.
Deliverable
A clear summary of findings, the conditions likely contributing to them, and recommended actions or further evaluation.
Why it helps
Occupant complaints get answered with building data rather than guesswork, and the response can be aimed at the actual contributing condition.
Healthy Building Assessment

Remediation Planning & Technical Protocol

Written criteria matter most on multi-stakeholder Charlotte projects where an owner, a manager, a contractor, and an insurer all need to be working from the same defined scope.

Purpose
Translate assessment findings into a clear project objective and written criteria for remediation and verification.
What ESG does
Review of project evidence, definition of the affected areas, and written cleaning and removal objectives, containment considerations, documentation expectations, and PRV criteria when appropriate.
Deliverable
A project-specific technical report and/or remediation protocol, prepared and reviewed by qualified ESG professionals.
Why it helps
Contractors bid against the same defined scope, so proposals can be compared on price and method instead of interpretation.
Assessment & Technical Reporting

Independent Scope Review & Remediation Project Support

Fast-growing markets produce large remediation proposals quickly. ESG can compare a proposal against the documented findings before an owner signs it.

Purpose
Help owners evaluate high-cost or complex remediation proposals and stay informed as the work proceeds.
What ESG does
Review of contractor scopes and estimates, comparison of proposals against the documented findings, attendance at meetings or site reviews, and clarification of project criteria as discoveries come up.
Deliverable
Written review comments, consultation, project records, or protocol updates as authorized. The contractor remains responsible for means, methods, worker safety, permits, and code compliance.
Why it helps
The owner has someone reading the scope who is not being paid to perform the work described in it.
Remediation Project Support

Post-Remediation Verification (PRV) / Clearance Testing

Independent verification of the defined remediation area, scheduled before containment comes down.

Purpose
Independently determine whether the defined remediation area meets the project acceptance criteria at the time of evaluation.
What ESG does
Visual cleanliness review, moisture and odor evaluation, particle screening, appropriate air and/or surface sampling, and review of the defined project criteria.
Deliverable
A written PRV determination or report identifying acceptable conditions or the corrective actions still needed.
Why it helps
Re-occupancy and final payment rest on an independent evaluation of the defined work area rather than on the remediator’s own sign-off.
Post-Remediation Verification

New Construction Moisture & Mold Prevention

Charlotte builds year-round. Staged moisture evaluation catches wet framing, sheathing, and subfloor conditions while correction is still cheap.

Purpose
Identify wet materials and fungal concerns before enclosure, finishes, or occupancy make correction more difficult.
What ESG does
Moisture readings, visual evaluation of framing, subflooring, sheathing, and other materials, targeted surface or air samples when warranted, and staged inspections through the build.
Deliverable
Objective construction records, findings, and recommended corrective actions.
Why it helps
A wet-framing question gets answered while the wall is still open, which is the cheapest moment it will ever be answered.
New Construction Testing

LEED Indoor Air Quality Testing & Documentation

For registered LEED projects in the region, including LEED v4.1 projects, with the scope confirmed against the project’s rating system.

Purpose
Provide independent testing and documentation for the project’s registered LEED rating system and its selected Indoor Air Quality Assessment pathway, including LEED v4.1 projects.
What ESG does
A project-specific sampling plan, environmental sample collection, accredited laboratory analysis, review of the required parameters and thresholds, and coordination with the LEED project team.
Deliverable
Testing records and reporting suitable for project submittal.
Why it helps
The credit documentation comes from an independent party, and the scope is confirmed against the registered rating system before testing begins.
LEED IAQ Testing

Facility Team Training & Communication Support

For facility and maintenance teams that want a common way to recognize, document, and escalate moisture and IAQ concerns across a portfolio.

Purpose
Give maintenance, facilities, management, and communication teams a common process for recognizing, documenting, escalating, and explaining mold and IAQ concerns.
What ESG does
On-site, classroom, virtual, or project-specific instruction covering moisture and mold recognition, IAQ fundamentals, documentation, PRV readiness, and how to communicate what testing can and cannot establish.
Deliverable
Customized training, workshop materials, handouts, and follow-up consultation for the organization.
Why it helps
Small moisture problems get caught and documented by staff before they turn into capital-expense problems.
Consultation & Training

Why independent third-party involvement matters

ESG assesses, documents, interprets, recommends, and verifies. ESG does not perform remediation. That is a structural fact about the company, not a marketing position, and it is the reason the findings can be used by every party to a project.

When the company that evaluates a building is also the company that would be paid to correct it, every finding carries a commercial incentive. On a large or complex project that incentive is worth removing, both for the owner writing the check and for the contractor whose completed work will be judged by someone with nothing to gain from the verdict.

It also changes what the report is allowed to say. ESG documents conditions in the areas assessed at the time of evaluation, states the limitations of the work, and leaves health questions to a qualified medical provider.

No
remediation work performed by ESG
3rd
party to the owner and the contractor
2002
year ESG was founded, in Greensboro
1
defined remediation area per PRV determination

Five steps, in the order they actually happen

1

Define the question

ESG confirms the property, the concern, the project history, how the findings will be used, and the appropriate scope of work.

2

Evaluate the building

A qualified ESG professional observes conditions, collects measurements, and selects targeted samples or monitoring based on the project.

3

Interpret and document

ESG reviews the field and laboratory evidence and provides clear findings, the limitations of those findings, and practical next steps.

4

Support the decision

When authorized, ESG can prepare a protocol, review contractor scopes, attend project meetings, or clarify discoveries as the work proceeds.

5

Verify corrective work

After remediation, ESG can perform independent PRV of the defined work area using the applicable visual, moisture, odor, field, and laboratory criteria.

Where ESG works in the Charlotte region

Primary service geography

ESG serves projects across Mecklenburg, Cabarrus, Union, Gaston, Iredell, and Lincoln counties as routine coverage from its Greensboro headquarters.

Case-by-case coverage

York and Lancaster counties in South Carolina, along with Rowan, Stanly, Cleveland, and Catawba counties, are handled case by case depending on the project. Ask when you call.

Communities served

Charlotte Matthews Mint Hill Pineville Huntersville Cornelius Davidson Concord Kannapolis Harrisburg Monroe Indian Trail Waxhaw Weddington Gastonia Belmont Mount Holly Mooresville Statesville Denver
Headquarters: 7 Maple Leaf Drive, Ste 104, Greensboro, NC 27410. 336-373-1538
ESG does not maintain a Charlotte office. Charlotte-area projects are served from the company’s Greensboro headquarters.

A market that builds faster than it documents

The Charlotte region added buildings and residents at a pace that leaves a distinctive mix behind: recent commercial construction and tight envelopes alongside older stock that has been renovated in layers, plus large custom homes around Lake Norman with mechanical systems more complicated than most commercial buildings.

That mix produces three recurring situations. Portfolio owners need the same evaluation approach applied consistently at a dozen addresses. New buildings develop moisture questions that have more to do with construction sequencing than with occupancy. And large remediation proposals arrive with numbers that deserve an independent read before anyone signs.

Commercial offices and multifamily under single ownership across several Charlotte-area addresses
Custom and estate homes around Lake Norman with complex HVAC and envelope assemblies
New construction where the question is wet material during the build, not mold after occupancy
Projects with an owner, a property manager, a contractor, and an insurer all reading the same report
A multi-story commercial building under construction with the facade partly installed and two tower cranes overhead.

Frequently asked

Does ESG have an office in Charlotte?

No. ESG works from its headquarters at 7 Maple Leaf Drive in Greensboro and travels to Charlotte-area projects. There is no Charlotte office, address, or local staff, and the company does not claim one. What travels is the assessment, the instruments, and the accredited laboratory relationship.

Can ESG review a large remediation proposal before we sign it?

Yes. ESG can compare a contractor’s scope and estimate against the documented findings, identify where the proposal goes beyond or falls short of what the evidence supports, and provide written review comments. Because ESG does not perform remediation, the review is not a bid for the work.

We manage several buildings across the Charlotte region. Can one approach cover the portfolio?

Yes. A consistent evaluation and reporting approach applied across a portfolio makes buildings comparable to each other, which is usually the point. Recurring checkpoints through the Indoor Air Wellness Program can be structured the same way across multiple addresses.

What is the difference between mold testing and a mold assessment?

Testing collects samples and returns laboratory results. An assessment is the investigation around those results: the visual review, the moisture evaluation, the building conditions, and the interpretation that turns data into a recommendation. Testing provides data. Assessment provides direction.

Should our remediation contractor perform its own clearance testing?

It happens, but it puts the same party in charge of both the work and the judgment about whether the work succeeded. Independent post-remediation verification of the defined remediation area removes that conflict and produces documentation that holds up better with insurers, tenants, and future buyers.

Does ESG assess large and custom homes around Lake Norman?

Yes. Large and custom homes are a priority for ESG because the mechanical and envelope systems are often more complex than a commercial building of the same square footage, and because the remediation decisions attached to them are expensive enough to be worth documenting properly.

What stands behind the findings

Independent by structure

ESG assesses, documents, interprets, consults, and verifies. ESG does not perform remediation, so no finding is tied to selling the repair that follows it.

Accredited laboratory analysis

Samples are analyzed by accredited laboratories, and the reporting distinguishes real-time field screening from laboratory identification.

Calibrated field instruments

Moisture meters, particle counters, and IAQ instruments are maintained and calibrated, and the readings are recorded with the conditions at the time of evaluation.

Reviewed before it goes out

Findings are reviewed by qualified ESG professionals before the report is issued, and the limitations of the work are stated in the report itself.

ACAC accredited certification Indoor Air Quality Association member EPA lead-safe certified firm North Carolina Healthy Homes Specialist North Carolina energy and building program
ESG-branded service vans and vehicles parked outside the company office in Greensboro, North Carolina.
Charlotte-region projects are served from ESG’s Greensboro headquarters.

Talk through a Charlotte-area building

Describe the property, the concern, and how the findings need to be used. ESG will tell you what an appropriate scope looks like, including when the answer is that testing is not the right next step.

336-373-1538 · environmental@go-esg.com · Greensboro, NC